Advance reservations required.
If you would like us to assist you with making your reservations or you have questions, please give us a call at 855.268-0387.
All zipline tours meet at the Kapalua Zipline Office in West Maui. Once you arrive, the check in process begins with signing the waiver of liability and recording your weight. Once everyone has arrived, your guide will walk you down to the assembly area where you will be outfitted in the harness and helmet. The guide will take a group photo, so smile and give the shaka...The photo, along with the rest of the pictures your guide takes throughout the activity can be purchased at the end of the adventure.
The next step in the journey is the shuttle ride up to the Zipline course. The ride treks up the mountain in 4-wheel drive for about 15 minutes until you reach the viewing platform for the lower Mountain Loop. This is where the course splits into separate adventures.
Advance Reservations Required!
If you have any questions regarding Kapalua Zipline, please give us a call at 855-268-0387.
Weight range between 60 - 250.
Minimum age 10 years old.
Able to carry 15 pounds.
Minors under 15 must be accompanied by an adult.
No expecting mothers.
Lace up athletic shoes or hiking boots ONLY.
No Broken bones or surgeries within the past 6 months. Questions call us 855.268-0387.
Over or under the required weight ranges, (you will be weighed), or a "sudden fear of heights" are non-refundable.
Terms & Conditions:
This activity can be changed (based on availability) free. You can also cancel the activity with a 15% cancellation fee (covers the processing fees) at any time up to 48 hours before its scheduled start. The activity is 100% non-refundable within 48 hours of the check-in time.
Weather related cancellation by Kapalua Zipline are 100% refundable.
This page is devoted to questions we frequently get about ziplines in Maui.
How do I get my tickets?
In most cases your zipline voucher is delivered electronically to your inbox. All you have to do is print it out; bring it to Maui and present the voucher to the vendor when you check-in.
Do I need a voucher for every person in my group?
No. The number of people participating is listed on the voucher under Q or quantity. One voucher works for the entire group.
I don’t have a printer?
That’s okay. Your phone works fine. All you would have to do is show the voucher on your phone to the vendor when you check-in.
Can I wait until Arrive on Maui to schedule a zipline tour?
In most cases you shouldn’t wait. Ziplines in Maui are the most popular activity on the Island. Although there are several zipline vendors, tour groups are small and sell out quickly. To secure the date and time you are looking for, book the activity as soon as possible.
What happens if it rains?
In most cases zip lines in Maui go rain or shine. If for some reason the zipline is canceled due to weather related issues we will refund the voucher 100%. Ziplines are very difficult to reschedule.
What is your cancellation policy?
All ziplines have a 48 hour cancellation policy for any kind of refund. Our cancellation policy is detailed in our terms and conditions page.
Are ziplines safe?
Yes. Each zipline vendor inspects their lines and equipment daily. There has never been an accident involving a guest on Maui.
What to the “Guidelines” mean?
The guidelines are restrictions imposed by the zipline vendors. The guidelines or restrictions were created by the insurance providers of the zipline company to limit their liability and putting it squarely on the zipline vendor. They are very strict with the guidelines. There are no refunds for booking the zipline and not meeting the guidelines when you check-in. Each zipline vendor weighs every person and has you complete a waiver of liability to participate. If you have any questions about the guidelines, please call us.
Do I need a car?
In most cases, yes, you need a vehicle to drive to the meet location. Ziplines are all conducted on private property. The amount of land required to build the course is often away from the resort areas on Maui. We will send you driving directions to the zipline meet location.
How long is the zipline tour?
The duration of a Maui zipline tour depends on how the group moves and the course you choose. You can find the duration under dates on the activity page of each zipline.
How are you able to discount the tickets so much?
Quite simple, we work on volume. Hopefully you will see that our prices on all Maui activities are the best rates on the web and you’ll book all of your activities in Maui with us.
Do I have to attend a timeshare presentation to get the discounts?
No. All rates are guaranteed without any strings attached.
Why should I use Maui Tickets For Less?
Tickets For Less is the largest and most respected activity company on Maui. Our concierges are the most knowledgeable and share all the little tricks that will make your vacation special. We are there for you from the moment you contact us to the moment you step on the plane to leave for home.
Give us a call to begin your magical vacation on Maui to experience the best that Maui has to offer. You will be glad you did.